How to find your Check ID

Your Check ID is a number given to you when you first start your check. These numbers are seven digits long. e.g. 9654321 

When you begin your online application we send a verification code to your email, you need to open your email and copy the code sent in that email back into your new application and then we send confirmation emails with your check ID (reference number).  Each new application will have it's own unique Check ID number.  You will keep this same number for the entire application.  This same number will be located at the top right hand side of the application steps you are required to complete. 

These instructions explain how you can find the email which we sent when you first started your check. This first email contains your Check ID and also some other useful information. Additionally, this email will contain a link that you can use to resume your check if you had previously started but did not complete it.

If you are unable to find the email from National Crime Check in your inbox, you may want to check your spam or junk folders, as sometimes emails can get filtered into those folders.

If you use Outlook or Hotmail

1. Open Outlook and enter "NCC" in the search box. Click the search icon or press the ENTER key to search.

2. Find the email from National Crime Check with a subject of Important information about your check and click this email.

3. In the top section of this email you will find your Check ID. In this example it's 7654321 but your Check ID will be different.

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.

If you use Gmail

1. Open Gmail and enter "NCC" in the search box. Click the search icon or press the ENTER key to search.

2. Find the email from National Crime Check with a subject of Important information about your check and click this email.

3. In the top section of this email you will find your Check ID. In this example it's 7654321 but your Check ID will be different.

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.

If you use Gmail on Android or iPhone

1. Open Gmail and enter "NCC" in the search box, then tap the search icon to search.

2. Find the email from National Crime Check with a subject of Important information about your check and tap this email.

3. In the top section of this email you will find your Check ID.

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.