Table of Contents
Please refer to the following instructions for taking screenshots of your Digital Drivers Licence when conducting an identity verification.
New South Wales
- Open the Service NSW app, and log in if required.
- Choose the Wallet option an then your Driver Licence credential (this might also be in favourites).
- Pull down on the credential to ensure it's been refreshed
- Take your first screenshot of the top of the credential showing your photo, full name, licence number, and expiry date.
- Scroll to the very bottom
- Take your second screenshot of the bottom of the credential, showing your card number
- Upload these screenshots
- For additional security, you should remove these screenshots from your device after use
Victoria
- Open the myVicRoads app and log in if required.
- Tap on your Digital Driver Licence.
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Ensure the licence is refreshed by pulling down on the screen.
- On the Licence tab, take a screenshot showing your photo, full name, licence number, and expiry date.
- Scroll down and , locate and tap the eye icon to reveal your card number.
- Take your second screenshot showing your card number.
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Upload both screenshots.
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For added security, delete the screenshots from your device after use.
South Australia
- Open the mySA GOV app and log in if required.
- Tap on Licences & Permits, then select your Driver’s Licence.
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Make sure the licence is refreshed (pull down to update if needed).
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On the Overview tab, take a screenshot showing your photo, full name and licence number.
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Switch to the Details tab.
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Take a screenshot showing your card number and any other required information.
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Upload both screenshots.
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For added security, delete the screenshots from your device after use.
Queensland
- Open the Queensland Digital Licence app and log in if required.
- Select your Driver Licence credential from the home screen.
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Pull down on the credential to ensure it's been refreshed.
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Take your first screenshot of the top of the credential showing your photo, full name, licence number, and expiry date.
-
Scroll to the very bottom.
-
Take your second screenshot of the bottom of the credential, showing your card number.
-
Upload these screenshots.
-
For additional security, you should remove these screenshots from your device after use.
Can't find the answer to your question?
- I want to use InstaID Plus. How does it work?
- How secure is my personal information using InstaID Plus?
- Why can't I just email you scanned copies of my ID?
- I don’t have a webcam on my PC, can I still use InstaID Plus?
- Who will be able to see my ID once I upload it?
- What happens after I have scanned my ID?
- Postal application and Certified True Copies
- What if I don't have a Commencement of ID or a Primary ID?
- I thought I provided enough ID... Why are you asking for more?
- Why isnt my camera on my phone working when I am using InstaID Mobile
- What identity documents do I need?
- Uploading my digital drivers licence